I will never buy from Walmart online again! I will never use PayPal to purchase anything online again either! I am writing this posting to warn you all that what happened to me because it could happen to you too.
I told them they did not send me one of the items and that the ones they did send to me didn't fit and I wanted to return the 2 for a refund and get refunded for the item that never arrived. I was told to return the items and I would get a refund. I explained over and over again that one item didn't arrive and I wanted a refund for that item. Over and over they told me I would get a refund as soon as the items arrived. I wanted to scream! Once you contact the online customer service you cannot take the items to the local store to get refunded, so I had to mail them back. I got the refund for 2 items. I tried again in vain to get Walmart to refund the item that I paid for that never arrived to me. No luck. I paid with PayPal so I opened a dispute with PayPal. I got an email from PayPal telling me I was entitled to a refund...as soon as I returned the item. HUH? Doesn't anyone at PayPal speak and understand English either? I continued emailing PayPal to explain this situation. They all must be robots who do not understand anything you tell them at both Walmart and PayPal. I must have emailed each company 9-10 times and finally today I received a final email from PayPal telling me that they cannot verify the item was sent to me. Of course it wasn't sent to me, but I PAID for it! I paid in advance for something that I never received and isn't that the same as stealing from me? I gave them money for goods and I received NOTHING but a huge headache over this. I am glad it wasn't a huge amount of money or I would reporting them both to the Better Business Bureau. Chalk it up as experience.
I will only pay with Visa from now on. I will not use PayPal again and since PayPal is an Ebay company, I won't be buying from Ebay again either unless I can use my credit card and not PayPal. I thought that PayPal was supposed to stand behind you when you used their services for paying? I guess not! I suppose since Walmart is such a huge corporation that PayPal would rather side with them than with a little customer like myself. I know that blogging and other social media can have a huge impact, so this is why I had to blog and tell others about my (bad) experience so that someone else doesn't get screwed by those big ass corporations who don't care about anything except their bottom line!
I have seen a lot of blogs/websites out there who are against PayPal too. Apparently there are a lot of other issues why you shouldn't use them. One website is called PayPal Sucks in case you want to read more about it. I should have known better and not purchased from Walmart in the first place. Walmart is notorious for hurting other small businesses and causing them to close. If only I had read more about both of these places before doing business with them!
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